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This company is nothing but professional, knowledgeable and very caring. Before Thanksgiving our AC stopped working. We gave them a call and they came out that very same day. Parts needed to be ordered so we waited. Parts finally came in, but Lennox sent parts for a gas heat pump instead of an electric one. We have had problems with our system pretty much every year since buying our home 6 years ago. My husband and I had already discussed getting a new unit installed after the first of the year, but we decided to do it now since the wrong parts were sent. Within 30 minutes there was a person (Jason) in our livingroom getting us a quote for a new system. We finalized all the details and were scheduled for a new install for Wednesday, December 18th. Jason called me on Monday and said they finished some jobs early and could get us in for the install early. The install was fast, seamless and such an easy process. The installers were so kind and helpful, Jason stopped by to make sure we were happy with everything and Cody finished up with the start up and was the absolute nicest to us. I can't say enough good stuff about this company. Thank you to everyone who has helped us on this journey.
We've had to call out Air Services Unlimited a few times this year and almost every time has been on a weekend. The technicians have been punctual, knowledgeable, and professional. The customer service is superb. The Service Manager, Dusty Cole has been especially helpful in setting up service calls so that we haven't had to miss work to meet the technician. He is always accommodating, friendly and eager to give helpful tips based on his extensive knowledge. Especially under such inconvenient circumstances, Dusty is truly a pleasure to do business with. ????
recently had a service call from Air Services Unllimited of Vidor for a tuneup/checkup for our recently installed HVAC system (residential). Service person was very personable, knowledgeable and helpful. System passed the checkup and he took some suggestions back to the office for us. We are pleased.
The company is great and the workmanship are very good and the employees that work for them are great and they have installed three complete units in our houses and installed a complete home generator and we are happy with everything they installed for us and we recommend them to everyone and Terry recommend them to us and does great things for us and Mr Bailey is great and gives great estimates and fast service
Quick and easy to schedule an appointment. Tech did a good job explaining who he was and confirmed what he was scheduled to complete. Thoroughly checked the items on the to-do list and gave me a recommendation for keeping the AC units in top shape with their scheduled service plans. I'd use them again.
Great service and great people
Very professional. Actually works like a champ. Thanks to there dedication to having a satisfied customer.
My thermostat went out on a Friday evening. I called Saturday expecting to reach voice mail. Instead, a manager immediately answered and assured me they would take care of it first thing Monday morning. The service technician arrived promptly at 8 and had it fixed before noon, even though it required an extra trip for needed parts and more than the thermostat had to be repaired. The technician kept me informed during the entire process and the manager called me afterwards to be sure everything was satisfactory. I would not hesitate to use them again in the future.